We offer no hassle 14-day money back guarantee return policy on all items.

For any return request please contact our Customer Support by  and you will be assigned an RMA number and instructions on how to proceed with your return.

All returns must be 100% complete, with all original packaging unopened and intact. 

The credit will be made within 2 days of receipt and verification of the merchandise returned.

We get your order shipped out and delivered to your doorstep as quickly as possible. Unless stated otherwise orders placed by 2pm are fulfilled the same day, provided that the payment is confirmed and cleared.

Shipement are despatched with etheir EVRI couriers or Royal Mail (RM 24: 1-2 days or RM48: 2-3 days).

Please make sure to provide the correct shipping address when placing your order, orders will be shipped out to the shipping address provided.

At eltastes, we work to ensure that product information on our website is correct, manufacturers may alter their product information, packaging, ingredients, nutritional guides and allergy advice so you may occasionally see a change or difference in products.

Please be aware that eltastes.com are not the manufacturer of the products sold on our website. Actual product packaging and materials may contain more or other different information than shown on our website. If you have any specific product queries, please contact the manufacturer.

We recommend that you always read the label carefully before using or consuming any products including medicinal products. Please do not solely rely on the information provided on our eltastes.com website and therefore we are unable to accept liability for any inaccuracies or incorrect information contained or presented on our website.